Company Standards

ISO 9001-2008 british standards are world renowed as being at the forefront of setting standards. At Osprey we work hand in hand with BSi to ensure that our quality management system is current and meets customer needs.

One of the largest multitrade associations in the uk. FairTrades has been promoting its vetted tradesmen members since 1983. which also benefits the homeowner finding quality tradesmen.
Osprey windows has been a member since 1992.

Trustmark is the government backed initiative to help consumers find reliable and trustworthy tradesmen to carry out work on there home. Trustmark registered companies are subject to an independent site inspection to verify they are operating their business to acceptable standards of quality,safety,care and value.

Industry Standards

FENSA The Fenestration Self-Assessment Scheme (FENSA) ensures installations comply with the Building Regulations for England and Wales relating to improved thermal performance standards. When having windows and doors replaced homeowners must comply with current thermal performance standards and ensure that they get a certificate from Fensa. This would be carried out by Osprey windows when you have a window and door installation.

Homepro Insurance backed guarantee matches the terms of the contractors original guarantee should they no longer be in a position to honour a claim you may have to make.

Installation Standards

Construction Skills Certification Scheme ( CSCS )
The (CSCS) card is the industry’s largest scheme and at present covers 220 occupations including trades, technical and management.
CSCS cards list the holders qualifications and are valid for 3 or 5 years. It also shows they have health & safety awareness as all card holders need to pass the appropiate CITB construction skills health and safety test.

NVQ

All our employees are encouraged to achieve a NVQ National Vocational Qualification for window and door installation.

National vocational qualifications (NVQs) are work-related, competence-based qualifications. They reflect the skills and knowledge needed to do a job effectively, and show that a candidate is competent in the area of work the NVQ framework represents.